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Booking Conditions
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 Reservations |
can be
made by phone, fax or e-mail. At the time of reservations you will be advised
of the availability of the services required. To confirm this reservation
a deposit of 20% of the total cost of the arrangements is required. Once
this deposit is received you will receive in return confirmation of the
amount paid as deposit and of services booked. A binding contract will come
into existence with this confirmation, based on the following booking conditions. |
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Prices |
It is our policy to keep to the prices
in our literature if at all possible. However we must reserve the right
to increase or decrease the advertised price at any time before confirmation
is issued. You will be given the correct price at time of reservation.
Once your booking is confirmed, we will only surcharge if as a result
of governmental action or adverse exchange rate fluctuations. |
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Amendment
by you |
Should you wish to
make any changes to your booking after it has been confirmed, please advise
us as soon as possible. We will endeavor to assist, although we cannot guarantee
that requests for amendments can always be met.
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Cancellation
by you |
You have an option
to cancel your arrangements which must be exercised in writing. Any cancellations
made more than 49 days before booked services will incur a administration
charge of US$ 20 per person booked. Any cancellation less than 49 days before
booked service will incur a cancellation charge of 20% of the total booked
services. |
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Force
Majeure |
We cannot accept liability
and no compensation will be payable if the performance of o contractual
obligations is prevented or affected by circumstances amounting to "Force
Majeure". This includes any event which we could not, even with due
care, foresee or avoid such as war or threat of war, civil strife, industrial
dispute, natural or nuclear disaster, adverse weather conditions, fire,
terrorist activity, governmental action and all similar circumstances beyond
our control. |
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Complaints |
If you have a problem
concerning the services offered by the Red Sea Diving College during your
holiday you must inform your dive guide or instructor immediately, who will
then endeavor to put things right. If your problem concerns the dive guide
or instructor you must inform the Operational managers immediately, who
will then endeavor to put things right. It is a condition of this contract
that any problem is reported as above, while in resort. If you fail to do
so, any rights you may have will be extinguished or, at the very least,
substantially reduced, because we will have been deprived of the opportunity
to rectify the problem on the spot and / or investigate it thoroughly.
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Behaviour |
We reserve the right
to decline to accept any person as a client at any time, or to decline to
retain any person as a client if their behavior is such as risks causing
danger, distress or annoyance to any of our other clients, employees or
third party, or to cause damage to property. In this event, our responsibility
for the person concerned will immediately cease and we will not be liable
to meet any expenses or costs incurred as a result, make any refund or pay
any compensation. |
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Special
Requests
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If you have
any special requests, please ensure to notify us in writing at the time
of booking. We will endeavor to provide any special requests. We regret
however that we cannot guarantee special requests will be met and failure
to do so will not be a breach of contract on our part. |
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We look forward to seeing you in the Red
Sea Diving College for a diving adventure you are going to treasure. |
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